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A horrible piece of useless junk
This remote (the X1) is so badly broken that I don't even know where to begin. The X1 is so crippled in its capabilities th...
bigfootea
X1
1 year ago
813
2
How do I set all volume controls to be the amp?
On the U1 I managed to get the remote to control the amp on all devices for the volume. we don't use the Tv speakers at all...
Becky
U1
1 year ago
1948
1
Key sends multiple characters
The problem is on a U1 and the three key sends four 3's every time. I can reprogram the button to a 2 and it works correctl...
rknoll
U1
1 year ago
719
3
Initial Feedback on X1 Android App v3.1.7
Tried the latest release for Android App v3.1.7. Sofabaton had fixed the following: 1-Tasks loading in the Activity for on...
cohortcw
X1
1 year ago
1076
2
How do you get Google voice assistant working?
Just received my unit, the setup isn't seamless. I have a Nvidia shield TV and i'm trying to get the Google voice working b...
Irishwalton
X1
1 year ago
2382
9
Can't register the App
I've downloaded the App and tried to register but it won't send me a verification code to my email. I've tried 2 different ...
SteveS
U1
1 year ago
545
2
Roku randomly pauses for no reason
Roku periodically pauses the show playing for no reason. Acts just like the play/pause button has been pressed but the remo...
Rogarat
X1
1 year ago
460
0
Bell Fibe TV and Bluetooth
Has anyone succesfully paired the U1 to a Bell Fibe TV 4K (Arris VIP5662W) PVR? I have no problems using IR but want to use...
Distox
U1
1 year ago
1276
7
Missing CH+ for Xfinity Cable Box
I'm missing the CH+ button for the Xfinity cable box, so I can't advance channels. The CH- button is there. I tried selecti...
rayng
X1
1 year ago
676
3
Apple TV power button
Has anyone found a way to get the X1 to power up and sleep apple tv 4k? there is a power botton showing on the remote page ...
tony4mikki
X1
1 year ago
2146
5
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Latest comments
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.