×
Login
Nickname
Password
Login
X Series
U Series
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
Add Shield Pro (2019) Voice Search Button?
I just setup my X1S and was very impressed setting up my devices and a few activities so far. No major issues thanksf...
Alto101
X Series
1 year ago
191
1
trying to get u1 to work with win11 as bt kb
a u1 user here trying to get it to work on win11.. how come the bluetooth keyboard profile has some keys that do nothing? w...
madalone
U Series
1 year ago
333
2
Code For Samsung UN49MU7000
Is there a code in the database that works with this tv? Unfortunately the closest thing I found it for UN49MU7000F but non...
Oscar
U Series
1 year ago
158
1
Feature Request: Ability to Find Remote without my Phone
Similar to the way you all allow activities to be activated with a WEB API, I'd like to be able to play the lost remote sou...
stryk3rr3al
X Series
1 year ago
162
1
KPN bluetooth device is missing a button
My remote is connected to the KPN BT settop box, but the Prog Down key is missing. Prog Up is working. Can you help? Best r...
Arno1965
X Series
1 year ago
514
14
Navigation buttons doubling up
Just finishing setting up my new SB X1S. I had a problem with my Samsung TV (a QE43QN90A), where all navigation buttons (le...
Brummy101
X Series
1 year ago
294
2
Configuring skyQ record function on X1
I can't seem to work out how to configure the record button on Sky Q. Has anyone been able to do it?
gavlad
X Series
1 year ago
226
1
X1S - Initial impressions
I've had the X1S for about three weeks now, coming from a Harmony Elite. Here's my initial thoughts. The build quality and ...
BoldBelvoir
Remote control
1 year ago
757
4
Re positioning
In het create activity part there is a figure with the Non Global keys. Below this figure id a knob with which looks like a...
ldries
X Series
1 year ago
152
1
WIFI Support for Denon AVR-X3700H
Hello. Can you add WIFI support for the Denon AVR-X3700H recevier?
pmskol
X Series
1 year ago
263
1
1
...
13
14
15
...
183
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Problem with two remotes on one hub
2.
X2 Support for Phillips Hue Scenes
3.
Feature request
4.
Bug Do not switch sources
5.
AVR-4520CI Long Press Volume Commands Not Working
6.
X2 Hub firmware 6
Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.