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U2 bluetooth issue with Samsung QN85QN90B
I have the same problem as in this post with the OK button but with a Samsung QN85QN90B. I was able to reassign Home to Hom...
YEGrolo
Remote control
1 year ago
208
0
Scroll wheel erratic motion
I can't always get to a particular menu choice in the Activites menu because the scroll wheel does not want to go to the to...
mackenzo
X1
1 year ago
286
3
Please add Samsung qn85c neonqled
Please add the Samsun neo qled qn85c to the software thanks
terryvanderlinden
U1
1 year ago
209
1
Android-App is not responding
I am using the X1 hub and remote already for a few days. But now I cannot start the Android-App anymore.The App starts with...
Trommler
X1
1 year ago
188
1
New User - Code Assistance / Trouble Setting Up
Good day, I'm setting up my new Sofabaton X1, and I've run into a couple of stumbling blocks I can't seem to find a way pas...
collinsc79
X1
1 year ago
223
2
Add Yamaha receiver RX-A2070 remote for Zone 2
Could you please add the remote for Yamaha receiver RX-A2070 for the zone 2 the remote exists already in SofaBaton database...
ricobelo
X1
1 year ago
197
1
Back button not working with Ziggo Next tv box
The is no way I can get the remote to use the "back" button in combination with Ziggo Next. Nor is it possible to learn the...
EddyC
X1
1 year ago
179
1
U1 Bluetooth Keyboard Delete key
I'm using the U1 in bluetooth keyboard mode to control a Kodi media center. Is there any way to send the delete key?&...
keithwharrison
U1
1 year ago
280
2
cannot get x1 hub to work with activities
I have tried for over 20 hours to get your x1 hub & remote working - it appears well made but the total lack of written...
canal8814
X1
1 year ago
158
1
Samsung ue49ru8000
Hello,Can this Samsung TV be added, please? It isn't in the database and the "teach" method isn't working. T...
Diepzeekip
U1
1 year ago
202
2
1
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.