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Key bounce or double press with X1 and Roku Ultra
Newly setup X1 system. I have worked most things out, and configured my projector, amp and video switch and processor. Now ...
DANewman
X Series
1 year ago
2494
12
IR signal from hub
If the X1 hub radiates an IR signal to a nearby device, what direction is the signal sent? How should an Xfinity X1 box be ...
Loaddown1
X Series
1 year ago
933
2
Randomly Stops Working with Apple TV
The X1 randomly stops controlling my Apple TV (4G). When I turn on the activity, the hub is connected as it controls the TV...
areolagrande
X Series
1 year ago
2980
14
What does a green box do?
I added my Panasonic TV, tap on Remote Keys, and am wondering what a button green assigned key does? How doni find out? Is ...
Winnipeger
U Series
1 year ago
808
3
Xfinity XG1-P Multiple Clicks / Commands
Having issues with the Xfinity XG1-P cable box code base, requiring multiple commands to be sent before they are recognized...
Deatheats
X Series
1 year ago
1349
2
Unable to add Telekom MagentaTV Box
Can you please include the Telekom MagentaTV Box? Thx Fabian
fab24
X Series
1 year ago
1099
4
X1 loses connection with hub continuously
New problem as of today. The X1 continuously loses connection to the hub. After restarting the hub (unplug, plug in) it wor...
ATY77
X Series
1 year ago
3255
11
Shaw Cable BlueCurve
Hi Everyone, I have a Shaw box, not sure if it's considered BlueCurve. If I flip it over, the Model is PACE PXC01ANI . I wa...
Winnipeger
U Series
1 year ago
1303
3
Very poor X1 control range.
The control range of the X1 should be approximately 9-10 meters. But in my case it is a maximum of 2.5 to 3 meters. Beyond ...
ATY77
X Series
1 year ago
1026
3
Sofabaton not working with Denon and how to add a switch box
Hi all, I have a sofabaton x1 and hooked up the hub and app. But when I try to add my denon avr-s720w it downloads the data...
samoan
X Series
1 year ago
1363
6
1
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Latest comments
Really again an interesting topic i found on Ziggo users. I am considering returning my U2 remote to amazon unfortunately. I really like the remote as in backlit, scrol wheel, build however in january 2026 the U2 backlit is still not working properly with the Ziggo next (Arris no Humax manufacturer). As this Ziggo is mine cable provider and really like to use channel up and down multiple times and it just does not work, every time multi pushes on button, clear sending message in the screen but no reaction in the first 1,2,3 hits... it is incredibly very annoying and a missed change as far as i can say/see. Information is very summier.
Hey everyone interesting topic, because I am experiencing the same issues when it comes to poor reaction of the buttons-and corresponding reaction of the ziggo device. Also ziggo next Arris iam using, and have to press multiple times for the device to react, for example channel up or down, very annoying. I see the IR signal is sent in the screen from remote. I use an U2, probably I cant modify the signal length ( I dont even know what is is) i believe? I am 2,5 -3 meters away from my devices. The technics amplifier and LG Oled tv are working acceptable. Any recommendations?
Do you by chance own a Denon? If so many of the codebases respond that way for some reason, to fix this try a different model. Denon use the same IR codes across their models so it doesn't matter it's not the same, as long as you don't pick a model a lot lower than yours as some of the features may be missing.
Dear Customer. You can click Device → Edit → Add/Fix Command → Volume Button → Edit → Command Repeats → change it to 1. This will make the volume buttons respond faster.
Looks like I have the same problems. In the database I can pick the Arris DCX960 for my Ziggo Next TV box but the commands work very poorly. I have to change the "command repeats" and try multiple commands from the Cloud. After trying for ages a working command may be found but it will take ages to reconfigure all buttons like this. And even though the test may be successful, i need to press a button multiple times to get the command out once. The experience of the X2 doesn't come even close to the experience of the original remote. Adding a WORKING profile for the Arris DCX960 to the database would be much appreciated.
Yes, please make the delay removable or configurable down to 0.0 seconds. Also, please make the repeat delay configurable as well. When I do volume up/down, and press/hold, the repeat delay is set to something like 0.5 seconds and isn't configurable. So when I press and hold volume up/down, it takes a super long time to change the volume on my receiver. Please let me configure this repeat delay so I can make it faster.