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Home botton and OK not working
I have connected Samsung QN91BA 65 and a Sagemcom DIW387 TV Box. Everything works, except: 1) I cannot get to the homescree...
Order
U1
1 year ago
160
0
U2 No screen messaging
After putting batteries into my U2, there was no message on the screen. I paired the unit with the App on my phone an...
Socks
U1
1 year ago
135
2
SOLVED - Cannot add Roku 3820X streaming Stick to X1
I just purchased an X1 from Amazon to replace an old Harmony remote. I was able to add my TV and AV receiver without issue....
dkremer
X1
1 year ago
412
2
Please add /update Arris set top box dcx900 to database
The current database lists dcx900 as a DVD blu Ray. Please update the database for dcx900 as a set top box. Tried using cur...
Tijuanat
X1
1 year ago
131
1
How to set the default remote?
Hello, New U2 user. I have added a TV, Cable box, Roku and soundbar remotes to my U2. When I press the main pow...
Brewder
U1
1 year ago
262
2
Unable to Learn
I have a Sofabaton U2. I have connected it properly to 3 devices so far. None had the exact model in the directory but 2 wo...
nyrnd
Remote control
1 year ago
422
0
Add Arris VIP5002W BT to your device library
Arris VIP5002W BT TV decoder is used by all cable operators from Liberty Global Group (USA public company) including...
deGreat
X1
1 year ago
296
1
Device Learning
Hope somone can help I have two devices that aare in the data base for the X1 remote dosn't work with device. I've tried le...
Kactus
X1
1 year ago
176
1
User-Created Device Database?
I have a proposal for you for an enhancement. Please create a "user device database" (separate from your official device DB...
dcsaul
X1
1 year ago
403
2
Vizio soundbar not working with my X1 remote
I have the v20-J8 and its not working at all with my remote, I've tried to "repair" it by learning the commands with the or...
a5troblack
X1
1 year ago
375
4
1
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12
13
14
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172
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Latest comments
I could be misunderstanding “Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work” but you don't pair the remote with the hub using the remote you use the app. If I have misunderstood can you explain what the two upper buttons are not doing. Also this thread is about the words “Hub Lost” appearing on the remote screen, are you getting this?
Dear Customer, I am sorry for the late reply. We sent this device back to our engineers to check. We are sorry that our engineers are unable to add the long press function at this time. We have escalated to our R&D team to assess the feasibility. Considering if we will add the long press feature in a future update.
Same here... Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work. No reaction on the remote. That's one of the courses why I put my X1 back into the box some months ago and didn't use it and more. Today I tried again, resetted Hub and implemented it again. But still no chance to get the remote connected/paired to the Hub. For me it's not usable and will find a new home in the trashcan I think.
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It is a Zidoo Z9X. My research showed there are quite a few posts from people complaining that this is not working. So it would be great if this finally gets fixed.
May we know the model number of your Zidoo? Let's share this with our engineers to check the buttons