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Google Home and Google Assistant Support
Just purchased February 2025. Remote works just fine, but can't get Google Assistant and voice controls to work. I just wan...
jmzurbey
X Series
1 year ago
383
1
Xbox X
How do I pair an Xbox X to the controller?
jonlosey
U Series
1 year ago
563
3
No Numeric keypad in Activity?
How can I configure an activity to show the button for the numeric keypad for my set top box (Arris/FiOS)? In device ...
andyswab
X Series
1 year ago
799
5
Vizio Elevate ( P514a-H6) Soundbar
Has anyone found a solution yet? I've tried looking around, quite some time and still found nothing. Considering the SofaBa...
Thecrashbox
X Series
1 year ago
141
1
Sky q bluetooth
There is no database for sky q bluetooth . there is for infra red. but my box works on bluetooth .
hermish
U Series
1 year ago
229
1
X1 with smart tv samsung and cable box
hello, just bought the X1 and I have a simple config in my home. A Samsung smart TV and a cable box. during config, I creat...
jbortone
X Series
1 year ago
446
2
HTTP API calls and Homeseer
I have an X1S and am successfuly using it to send IP commands to my WiiM Amp Pro. My Homeseer v4 instance, which I use for ...
plawlor15
X Series
1 year ago
971
5
U1 volume not working when pressed twice
U1 volume key not working up or down when pressed a send time for a Philips soundbar TAB5305/12.
SpecialK
U Series
1 year ago
120
1
Wiim Amp Pro control?
HI, I have a Wiim Amp Pro as part of my setup. It's connected to my TV's HDMI/ARC so I am able to output the TV's audio to ...
plawlor15
X Series
1 year ago
637
3
Switch TV Audio Output
Hi everyone, Here is my use case... I have a Samsung TV with a Roku (HDMI1), AppleTV (HDMI2), and FireTV (HDMI4) connected....
plawlor15
X Series
1 year ago
312
3
1
...
12
13
14
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Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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How to program macros?
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X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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Problem with two remotes on one hub
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X2 Support for Phillips Hue Scenes
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Feature request
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Bug Do not switch sources
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AVR-4520CI Long Press Volume Commands Not Working
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X2 Hub firmware 6
Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.