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Channel number entry
I have recently upgraded to an X1 from the original U1. The X1 design does not have number buttons. How can I enter cable c...
newthink2015
X1
1 year ago
2181
4
Learning function / long press issue
Hello Sofabaton team, it would be really nice if someone would finally comment on the IR Learning/Long Press issue. At leas...
Mader
X1
1 year ago
1594
4
Android TV won't switch on with Sofabaton
My X1 is connected to my Xiaimi Mi Box S via bluetooth. If this device is switched off it can't be switched on with the sof...
sonar
X1
1 year ago
1506
4
virtual Back button
When asked about the layout of the remote on Kickstarter there were a lot of people that were not happy with the position o...
sonar
X1
1 year ago
804
5
X1 Database
I was able to add Sony XR-65A80CJ tv to X1 as a bluetooth device but the following keys are not available: Input, HDMI 1, H...
shokat
X1
1 year ago
1291
1
Adding Multi-Zone-AVR not possible
Hi, if you want to use an AVR in more than one zone on Logitech's Harmony it works like this: as model you type SC-LX801 Z...
TheWolf
X1
1 year ago
565
5
Control LG TV over IP?
I bought this remote to control everything via IP. Can it control my LG TV via IP address? Thanks Stacey
Stacey
X1
1 year ago
947
2
Cant find hub in app
Hello, I have been trying for two days now to get the X1 setup with no luck. I have the hub paired to my network. I have th...
wmayer
X1
1 year ago
1373
7
X1 Hub dead after firmware update
After a firmware update of the Hub, the Hub is dead, no led and connection anymore. Does anyone know how to hard reset the ...
RonaldSchaap
X1
1 year ago
935
4
Please add support for Ziggo Mediabox Next
Please add support for Ziggo Mediabox Next
sonar
X1
1 year ago
1119
12
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Latest comments
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.