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Apple TV 4k swipe background with U1
Is there a way to program the Apple TV remote "TV" button to the U1? On the Apple TV remote if you double click the "TV" bu...
clusterone
U1
1 year ago
621
3
X1 buttons not responsive
I have connected the X1 with my sony TV. However, the buttons are a little unresponsive - it always takes a few presses bef...
butter
X1
1 year ago
971
3
Gone from Amazon
Currently unavailable. We don't know when or if this item will be back in stock. Looks like we got hosed.
Kakashi
X1
1 year ago
1068
5
Volume + Apple TV = Fraud!
Why can I not control my HomePods volume?! I’m able to do it with the original controller AND with Harmony. I’ve read that ...
Antchy
X1
1 year ago
587
2
I can't use the Sennheiser AMBEO Soundbar
Hi, i have the new app, hub Version 8 but i can’t find the Sennheiser AMBEO. Also if want to learn the Volume Button ican o...
Peter
X1
1 year ago
773
4
Macro settings corrupt
Hi, I'm using a IR learned Panasonic TV. And with it's shutdown and startup it needs a longer Power button press. Everytime...
jvalks
X1
1 year ago
671
1
Panasonic TX-PV55VT30E
Please add this one... can't use my Sofabaton :-(
jvalks
X1
1 year ago
497
3
Can't access Hub from updated App
Updated sofabaton app on android to 3.2.1 and now I can't access the hub. App loads and see's the hub on wifi but when I cl...
rmarin2
X1
1 year ago
711
2
Connecting app to hub after update TP-LINK Deco and Pixel 5
I've been struggling to get the app to connect to the hub and thought I'd share what has worked for me and what hasn't. I h...
HeebyGeeby
X1
1 year ago
558
2
Remote firmware bug
Since the most recent updates, something changed with the navigate left and right button actions for Apple TV. I use the Ch...
Helix
X1
1 year ago
602
3
1
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Latest comments
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.