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  • Do not update the latest firmware

    The latest firmware updates literally broke alot of functions. The previous update is still by far the better firmware/soft...
    • cohortcw
    • X1
    • 1 year ago
    • 1112
    • 6
  • Draper IR Codes

    Do you have the codes for controlling a Draper screen. Draper control is an LVC-III with a Draper IR control.
    • sattre81
    • U1
    • 1 year ago
    • 358
    • 1
  • X1 Update

    The new update basically killed my X1 Apple Tv remote my Denon remote and now the hub even has trouble connecting. should o...
    • Harleyguy1957
    • X1
    • 1 year ago
    • 480
    • 1
  • U1 Display always on

    My U1's display is always on, it will never turn off. I've tried changing the display settings, but no luck. Aslo the inten...
    • bhereth
    • U1
    • 1 year ago
    • 823
    • 2
  • After update to 3.2.4 Cursor Keys problem.

    The Cursor keys now jump two items on my Sony TV unless pressed very quickly.
    • Richard46
    • X1
    • 1 year ago
    • 467
    • 8
  • Long Press No Longer Working

    I've just updated my X1 with the 1st July release and have found that long press commands no longer work. I've tried multip...
    • NickB
    • X1
    • 1 year ago
    • 1662
    • 42
  • X1 and Phillips Hue

    So I have been unable to successfully add my Phillips Hue system since launch With the initial software, I coold add it but...
    • pcorrado
    • X1
    • 1 year ago
    • 872
    • 2
  • TVIP S-box

    Hi! I'm having problems with getting the TVIP S-box v. 605 to work. My original remote for the TVIP uses Bluetooth. Can you...
    • ManhattanSkyline
    • X1
    • 1 year ago
    • 364
    • 1
  • Learning not working even with july 1 firmware update

    I have tried to get learning to work using both Apple TV 4K remote and harmony hub remote and it is not working.
    • Dog458
    • X1
    • 1 year ago
    • 439
    • 3
  • Please fix the home button for the apple tv

    The home button in SofaBaton does not perform the correct function
    • Dog458
    • X1
    • 1 year ago
    • 619
    • 3
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Latest Release

  • 1. scroll wheel issue - DIY fix
  • 2. how to do i move settings new hub?
  • 3. Virgin media box dose not work and will not work
  • 4. Charging Issue
  • 5. X1S activities long press volume down not working
  • 6. App fails on multiple devices

Latest comments

  • Thank you for sharing this useful article with us! Your solution is very detailed and I'm sure it will be of great help to users experiencing similar problems. Regarding the warranty issue you mentioned, we are sorry to hear that your remote is not covered by warranty. If you have any other questions or need official support in the future, please feel free to contact our customer service team and we will be happy to assist you. Thank you again for your contribution and we look forward to hearing from you as you continue to share more great content!
  • Thanks for contacting us, the X1S now has a backup feature. If your new remote and old remote are both X1S, you can backup the data of the old remote and import it to the new remote.X1 does not support data backup at this time.
  • Thanks for contacting us, we have some codes for virgin media box in our IR code library, if any of the buttons don't work, let us know the model of your box and we'll check the codes
  • http://bbs.sofabaton.com:8091/post/1872
  • http://bbs.sofabaton.com:8091/post/1872
  • apparently cannot move from old X1 hub to new X1S
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