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  • APP won't start; just displays SofaBaton banner.

    This morning, I'm unable to open the SofaBaton app on Android (Galaxy S22). It worked fine up until this point. Now it just...
    • TheRealDeria
    • X1
    • 1 year ago
    • 549
    • 2
  • Please update the SofaBaton X1 to send a Wake-On-Lan request

    I, and many others, use a PC as a part of our home theater setup. Since the X1 already has Wi-Fi capabilities it should be ...
    • Baulderan
    • X1
    • 1 year ago
    • 1041
    • 4
  • Directv Sat Receiver Problem

    I am using the U1 and have programmed my Roku TV successfully but I am trying to add support for Directv Satellite receiver...
    • Dave1960
    • U1
    • 1 year ago
    • 796
    • 4
  • What am I not understanding?

    After opening the box, fully charging the Hub and remote, joining the WiFi's 2.4 GHz net, I updated the Hub's firmware. How...
    • jimbob833
    • X1
    • 1 year ago
    • 437
    • 1
  • X1 Remote defective needs replacement

    Sofabaton support, I have a Dish Network Hopper3 set top box and the X1 has an error when trying to control it. While in Di...
    • SeanInTheWoods
    • X1
    • 1 year ago
    • 685
    • 3
  • Only ir devices?

    Will the x1 only work on ir devices?
    • joshgalarza01
    • X1
    • 1 year ago
    • 412
    • 3
  • Cable box and receiver not working

    I have followed all of the instructions and only my tv will turn on. My Demon avr-4310ci and a common motorola cable box vi...
    • joshgalarza01
    • X1
    • 1 year ago
    • 456
    • 1
  • Have to reboot my hub daily to make it work again

    Hello, I am having an issue where my remote stops working and I have to reboot my hub to get it to work again. I just purch...
    • chaws
    • X1
    • 1 year ago
    • 704
    • 6
  • X1 - Add Hisense Discrete Input Selections

    Well it took a bit of tinkering but I have finally got my X1 setup to be able to change the inputs on my Hisense U6G via di...
    • mmmmmcoke
    • X1
    • 1 year ago
    • 473
    • 2
  • X1 - Allow Manual IP Address Configuration

    Just wondering if there is any chance of allowing the user to define the IP address of the X1 Hub instead of only scanning ...
    • mmmmmcoke
    • X1
    • 1 year ago
    • 484
    • 2
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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Latest Release

  • 1. scroll wheel issue - DIY fix
  • 2. how to do i move settings new hub?
  • 3. Virgin media box dose not work and will not work
  • 4. Charging Issue
  • 5. X1S activities long press volume down not working
  • 6. App fails on multiple devices

Latest comments

  • Thank you for sharing this useful article with us! Your solution is very detailed and I'm sure it will be of great help to users experiencing similar problems. Regarding the warranty issue you mentioned, we are sorry to hear that your remote is not covered by warranty. If you have any other questions or need official support in the future, please feel free to contact our customer service team and we will be happy to assist you. Thank you again for your contribution and we look forward to hearing from you as you continue to share more great content!
  • Thanks for contacting us, the X1S now has a backup feature. If your new remote and old remote are both X1S, you can backup the data of the old remote and import it to the new remote.X1 does not support data backup at this time.
  • Thanks for contacting us, we have some codes for virgin media box in our IR code library, if any of the buttons don't work, let us know the model of your box and we'll check the codes
  • http://bbs.sofabaton.com:8091/post/1872
  • http://bbs.sofabaton.com:8091/post/1872
  • apparently cannot move from old X1 hub to new X1S
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