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Help!
I just tried to install my X1 I received from Amazon yesterday. It just says that it doesn't find my hub. I have tried a lo...
JimHoward
X Series
1 year ago
544
1
Where to purchase additional IR emitters
Hello I damaged the dual emitter while trying to move it after applying the adhesive. It came apart. I don't see an option ...
Veger70
X Series
1 year ago
850
1
U1 with FireTV and volume buttons not working
Connected a U1 remote today to my Fire TV and the remote does not adjust volume or activate the power option. The numeric k...
dshook44
U Series
1 year ago
1218
5
U1 screen starting to dim
I have an ~2year old U1 and suddenly the screen is unusualy dim. In particular the right side of the display is especially ...
minime
U Series
1 year ago
582
1
Activity problem power state
I have a anthem AVM60 the X1 added the device and it works well in several of my activities but when using with either my O...
Veger70
X Series
1 year ago
877
3
X1 remote freezing
noticing that after a few hours, x1 remote no longer is able to control devices. tried syncing but it fails @ 0%. it often ...
Dave3rd
X Series
1 year ago
1244
10
Renaming Bluetooth Keys
Hello I recently received the X1 and have been setting it up with my Zidoo Z9X using bluetooth because its faster response ...
Skynet
X Series
1 year ago
1121
2
Rogers Ignite - Better but still issues
I have upograded to the latest software on all fronts. Thimgs are definately working better. There is still an issue with t...
crewze
X Series
1 year ago
1987
7
Anthem D2/D2v code
Hi, I'd like to control an Anthem D2/D2v AV receiver, mainly just the Volume Up, Volume Down and Mute buttons. The codes yo...
musicmd
U Series
1 year ago
771
2
X1 will not update.
I have a brand new X1 and after going through the setup and adding devices it asks to update firmware. the update never mov...
Mlacommare
X Series
1 year ago
570
2
1
...
115
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Latest comments
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.
Totally agree with this suggestion, please add it.
When are we going to see an update to see scenes from hue on the x2 this is about one of the only problems I have with the x2 from fully going from the harmony elite full time?
How are you able to get it in as a keyboard? It just pairs as the sofabaton when I try.
Thank you