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  • X1 remote

    Just received my sofabaton X1 today .So far this product is not looking so good in my opinion especially for the price poin...
    • Tom123
    • X1
    • 1 year ago
    • 905
    • 1
  • Unable to repair from database

    I have an LG OLED CX TV. It has one button for ON/OFF on the remote. I know it is possible to asign 2 different signals for...
    • Slawo
    • X1
    • 1 year ago
    • 806
    • 9
  • Directv HR20-54 STB - Navigating through menus

    When navigating through menus, guide or other lists, pressing (short press) X1 remote directional (up/dn/left/right) key, t...
    • 83fxrs
    • X1
    • 1 year ago
    • 1200
    • 13
  • Volume Control Very Slow

    Overall I'm really happy with my remote so far. I just have one issue. When I am trying to change the volume up or down and...
    • RadDad
    • U1
    • 1 year ago
    • 1214
    • 1
  • How can I add a code library to the cloud database?

    I have a device that is missing from the database. Can I give you the codes so you add it to the code library in the cloud?
    • smashal
    • X1
    • 1 year ago
    • 1072
    • 7
  • Sofabaton Technical Support

    I purchased a new Sofabaton U1 three days ago and I can safely say, trying to set-up two devices on this remote is close to...
    • Phoophan
    • U1
    • 1 year ago
    • 2211
    • 5
  • Denon AVR-X3300W missing codes - found workaround

    I tried adding my Denon AVR-X3300W to my remote. It can find the model in the database, but the codes it downloads appear t...
    • PG1979
    • X1
    • 1 year ago
    • 913
    • 2
  • A few suggestions and a request

    Been stumbling through setup and for the most part it's working. My TV is a Samsung UN65MU8000FXZA and most things are in t...
    • SixSpeedSamurai
    • X1
    • 1 year ago
    • 346
    • 2
  • Hub v10 100% breaks STB.

    After the latest firmware update for hub & remote, my Technicolor UIW8001 has gone from "barely useable" to "completely...
    • TheRealDeria
    • X1
    • 1 year ago
    • 666
    • 5
  • App Update Request

    These have been discussed in previous posts (links below) but I am concerned that they are being lost in amongst all the ot...
    • NickB
    • X1
    • 1 year ago
    • 560
    • 1
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
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Latest Release

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Latest comments

  • I would also want to know
  • Dear Customer, thank you for contacting us. Did you add it via Bluetooth? If so, we recommend selecting “Other” during the pairing process. The “Other” code library includes Home, Homepage, and Home1 buttons. You can test each button individually to see if they work.
  • Thnx! All working now!
  • I also have the same issue on all of my U2's. Each U2 has it's on list of devices. U2 needs to "wake up" before buttons work. If it is woken up by "motion" then all is ok. If it is woken up by button press, I need to press the button again.
  • I have managed to get everything to work besides the home button - how do I get that to work?
  • What @Neorun said. And in the meantime you should put up a disclaimer or side note on the website because as of now it just is NOT fully compatible with Hue and when you just bought the new Hue Bridge as a first timer it's not compatible at all! One of the reasons I for one bought the XS1.
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