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Lost my charger plug/replacement?
I just recently purchased a SofaBaton X1 from Amazon (August 5th), but have somehow misplaced the charger plug in the house...
DragonValor
X Series
1 year ago
602
1
Upgrading X1 Hub and Remote in an Unifi managed network
Unifi managed network with threat management enabled will block downloading update files from Sofabaton server at 52.37.225...
oh2th
X Series
1 year ago
825
1
Codes for Optoma Technology UHD50X 4K UHD
Looking for codes for Optoma Technology UHD50X 4K UHD
kmoore
U Series
1 year ago
467
2
Trinnov Altitude 16
I have a trnniov and before I open the sofabatton X1 box I am wondering if the required long press of seperate buttons on a...
shimoda
X Series
1 year ago
451
1
Reset to factory
After attempting to set up the X1 and finding that commands which are successful via the app but not the remote, this despi...
ozbrit
X Series
1 year ago
3210
2
Firestick shortcut buttons to U1?
Can I not program the Firestick shortcut buttons to the U1? Such as Hule, Disney,Prime etc etc?
paulwgraber
U Series
1 year ago
922
3
X1 remote?
Hi As a buyer of the U1 which wasn't really a replacement for a Harmony 650 owing to lagginess - my wife now uses it as a s...
ozbrit
X Series
1 year ago
752
4
Hisense 75A6H
I bought a sofabaton U1. I'm able to program it with the Hisense 75A6G in your IR database, but my TV is 75A6H. Most of the...
subtitles
U Series
1 year ago
555
5
Another Suggestion
Another suggestion I have is to upgrade the documentation that customers see when they open the box for the first time. Lik...
Boomer57
X Series
1 year ago
916
1
Documentation Needs Help
I don't know where to submit ideas or recommendations so I'll do so here. One of the biggest issues I've seen with new tech...
Boomer57
X Series
1 year ago
702
1
1
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Latest comments
Does anybody from Sofabaton reading these posts?
P.s. I've also seen devices give up and think you've stopped your sequence because Sofabaton is taking too long
This forces a sequence that in Harmony could execute in half a second total, but Sofabaton takes about three. For another sequence, Sofabaton takes 12 seconds where harmony would do it in 3
Confirmed It's annoying especially if a device only has discrete power off command and not discrete power on. The Sofabaton will send a repeat of the power-toggle command even when it doesn't need to. Harmony remembered which devices were on and which were if and only triggered the on or off events if the device was new or not needed for the next activity or power state
Agreed Input switching is also impacted in nearly identical way. If I've configured a device to one of the two indirect methods of switching inputs using a menu and then arrow key presses, or repeated press of the same input button then Sofabaton gets confused if the same device in both current and next activity. That happens even if the "when device starts" correctly to the top of the list, and "normally press" correctly to remember last input. The issue is that when switching the activity Sofabaton forgets the last input, but because device powered for both before and after it's actually remembered. Sofabaton then starts counting again from the top and mucks things up. Also there's something wrong with the starting from 0 position logic. I can't quite put by finger on it, but when directly testing inputs using the fix command, if the targeted input is above the current input, Sofabaton tries to go off the bottom but miscounted the 0 item (which is actually first in the list). I think they need to get rid of the zero, and think carefully about the remembered last state and start from top settings
I would appreciate if somebody can test it with his system. I would like to know if it’s only related to my hub or if that is a common issue. Thank you very much, greetings from Germany.