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What am I not understanding?
After opening the box, fully charging the Hub and remote, joining the WiFi's 2.4 GHz net, I updated the Hub's firmware. How...
jimbob833
X1
1 year ago
405
1
X1 Remote defective needs replacement
Sofabaton support, I have a Dish Network Hopper3 set top box and the X1 has an error when trying to control it. While in Di...
SeanInTheWoods
X1
1 year ago
669
3
Only ir devices?
Will the x1 only work on ir devices?
joshgalarza01
X1
1 year ago
388
3
Cable box and receiver not working
I have followed all of the instructions and only my tv will turn on. My Demon avr-4310ci and a common motorola cable box vi...
joshgalarza01
X1
1 year ago
426
1
Have to reboot my hub daily to make it work again
Hello, I am having an issue where my remote stops working and I have to reboot my hub to get it to work again. I just purch...
chaws
X1
1 year ago
540
6
X1 - Add Hisense Discrete Input Selections
Well it took a bit of tinkering but I have finally got my X1 setup to be able to change the inputs on my Hisense U6G via di...
mmmmmcoke
X1
1 year ago
402
2
X1 - Allow Manual IP Address Configuration
Just wondering if there is any chance of allowing the user to define the IP address of the X1 Hub instead of only scanning ...
mmmmmcoke
X1
1 year ago
441
2
X1 Update - long presses not working
Just did the latest X1 updates, and now my long press auto repeats no longer work. It just acts like a short press. This in...
jbl123
X1
1 year ago
1066
11
X1 Battery Indicator Not Working
I just purchased the X1 remote and have one problem I am hoping someone can help me with. The battery indicator seems stuck...
RobertG
X1
1 year ago
557
2
Connect to hub over VPN
I would like to be able to connect to my hub when connected to my network via a VPN connection.
sonar
X1
1 year ago
428
1
1
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Latest comments
I'm new to Sofabaton and in exactly the same situation. I want the hub on my IOT subnet with a firewall between it and the main LAN with my trusted phone on it. Was it ever resolved as to what ports and/or protocols need to be open in the firewall for the hub to talk back to the phone please? Thank you.
Thank you for contacting us, as the X-series hub only supports 2.4G WiFi, please make sure your phone and hub are connected to the same 2.4G WiFi.
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.