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X1 frozen on “Syncing 0%” screen. Remote unresponsive. Reset??
My X1 remote is frozen! Setting up this remote has been a challenge! After adding all my devices and activities, the remote...
HDMIRob
X Series
1 year ago
2702
5
Power Toggle on Rotel
Hello I have a Rotel RSX-1058 AV receiver. The power button on the U1 behaves strangely by causing the receiver to power on...
Glenn1971
U Series
1 year ago
603
1
Sony XR-50X90J TV
I received a X1 for my birthday. I am trying to add my Sony XR-50X90J TV as my TV, along with a Spectrum cable box. W...
kleinkev
X Series
1 year ago
582
1
Remote does not rejoin X1 Hub - LOST HUB
1) I turned off X1 HUB for 10 seconds 2) Plugged back in 3) pressed a button on the back of X1 HuB for 3 se...
NeoInsight
X Series
1 year ago
1958
8
Can´t add my devices
I can´t add my devices: They are: LG LED TV model 79UG880T Samsung Blu ray disc player Model UBD M8500 DirecTV Decodifier M...
gonz1439
X Series
1 year ago
490
4
U1 - Can it restart/reboot Amazon Fire Cube?
To restart/reboot (power off and power on) an Amazon Fire Cube, using the original remote control hold down of the "Select"...
TomK15
U Series
1 year ago
489
1
U! is dead after battery change
Purchased a U1 from Amazon 9 months ago. Screen showed low battery. I replaced the AA batteries with fresh batt...
gridder48
U Series
1 year ago
693
3
X1 V10 Firmware
Is the V10 X1 firmware actually available yet? My remote still says "Firmware V9".
TK423
X Series
1 year ago
764
3
Spectrum Cable Box
Please add code for the Spectrum Humax 210 Cable/DVR Box. RLeo727
RLEO727
U Series
1 year ago
1152
1
Keys
Is there a way to delete keys for devices? When I scroll to a device, there are keys there that I will never use/or have an...
daverclark55
X Series
1 year ago
546
3
1
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Latest comments
I assume that you are David from the Sofabaton support. Can You look directly into my activity settings? This should be found in my saved setting of my account. I have a mute command in two different activities in the startup and in the shutdown activity. I use that when watching TV or NETFLIX using my Harman-Kardon receiver as surround system. A 3rd activity is jusi switching the Harmon-Kardon ON 1. At start everything if OFF and there is no activity running. 2. I switch my TV on using the original remote from LG (so I can see if it gets commands) 3. I start the activity that ist only using the Harmon-Kardon receiver ——— the TV gets two mute commands, one of each activity where a mute commend is in the shutdown sequence !!!! 4. I press the OFF button on the X2 ——— the Harmon-Kardon receiver switches OFF ——— the TV gets two mute commands, one of each activity where a mute commend is in the shutdown sequence !!!! So the hub sends all shutdown sequences off all activities. If I remove the mute commands from the shutdown sequences (I left them in the startup sequences) the TV gets no mute commands!!!! That proves my theory…
Same here it is generally very good. One issue has been with a HDFury Intrgral2, I asked for a few specific codes to be added which they did in a couple of days. I then asked for some more and got the same as you “add using original remote” which as you say it does not have. I’m trying to get the IR extender for the GOBlue I have and do it that way.
OK I’ll word it differently. When in an Activity and switching directly to another Activity mine does NOT do that, it only sends the Off sequence to the Devices no longer needed. I have change HDMI in my TV shutdown sequence and it only ever does this if the TV is not in the next Activity, it would also turn my TV Off and back On again (it’s a toggle) if it did. I would double check your settings as it should not do what you are seeing.
It´s not the switching off off the devices, the problem is that it sends the shutdown sequences of all activities when you switch directly to another activity. And if you have a command lick for instance „mute TV“ in one of your shutdown seqences the TV gets muted even if you need it in both activities.
I don’t know what settings you are both using but I can confirm mine does NOT behave in this way. It does not send Off commands when you start an Activity from Off and when switching between Activities it only turns Off what is no longer needed.
Does anybody from Sofabaton reading these posts?