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HTTP request - JSON handling bugs
I have found two bugs in the handling of JSON strings / HTTP request body. The first, the app adding quotes and escape char...
JT00UK
X Series
8 month ago
208
3
Migrate from X1S to new X2 possible?
Hi, I want to know if it will be possible to easily upgrade from the X1S to the X2 once it launches, or even just to import...
Faceman
X Series
8 month ago
888
5
Please add Philips 65OLED909
Hi, Can you please add support for the Philips 65OLED909? Especially the option to switch directly to a source. Accor...
ILynx
X Series
8 month ago
167
1
Unable to add wifi devices to brand new Hub/Remote
Just bought another X1S Hub/Remote. Some of my Wifi devices had been used in my older X1S Hub/Remote system that I want to ...
dcard
X Series
8 month ago
283
1
scroll wheel issue - DIY fix
first check with support if you remote is fixable under warrantly. support said my remote is no longer under warranty...
vajonam
X Series
9 month ago
968
2
how to do i move settings new hub?
how can I move settings from one hub to a new hub?
vajonam
X Series
9 month ago
278
2
Virgin media box dose not work and will not work
Sofabaton Keeps telling everyone that it works because it is in there list. However the virgin media box is a mix of RF Blu...
St1flersteve
X Series
9 month ago
248
3
Charging Issue
My sofabaton has stopped charging. I have been using the same cable the whole time it just stopped charging today. WHat can...
gmorales74
X Series
9 month ago
442
1
X1S activities long press volume down not working
I have an X1S. So far everything is working quite well. However I use activies for almost all of my setups.&nbs...
Kwolok
X Series
9 month ago
836
11
App fails on multiple devices
I am trying to set up a new U2. On Android 13 when I install the app, once I've logged in using either a new account or my ...
Dave760
U Series
9 month ago
198
2
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
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X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Problem with two remotes on one hub
2.
X2 Support for Phillips Hue Scenes
3.
Feature request
4.
Bug Do not switch sources
5.
AVR-4520CI Long Press Volume Commands Not Working
6.
X2 Hub firmware 6
Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.