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The Android app needs major work.
It would be nice to not have to use my work telephone that is an iPhone, to set up a device for personal use. And I'm lucky...
Malfestance
X Series
1 year ago
360
1
Stuck like Chuck
I restarted the remote, deleted the app and reinstalled it, I unplugged the hub and plugged it back in, I even shook the re...
Miles
X Series
1 year ago
841
2
Software Update
I am trying to set up my hub for the first time. The firmware update will not begin to load. It is still on 0%,...
PaulK
X Series
1 year ago
361
1
X1 Firmware version for Iphone
What is the latest firmware version? I have the latest version of the IOS which is 3.2.5. I see version 9 on th...
shokat
X Series
1 year ago
485
4
Broken scroll-wheel
I left a 5-star review on Amazon a few weeks ago, but now regret not waiting a while longer as a serious problem has recent...
Uwe15
X Series
1 year ago
1336
2
Clone U1 remote
I have a new U1 that I bought to replace one that I have dropped several times. It still works,but now the case does ...
Jlvowell
U Series
1 year ago
629
1
Option to change order of "Keys favorites"
ATM only option to change the order is to delete and recreate every entry. Please add the possibility to change the order b...
Lanc0r
X Series
1 year ago
1303
12
X1 - LG CX channel up
I can't get channel up to work on the remote with the LG CX. I've tried repairing the button but nothing happens. &nb...
Method007
X Series
1 year ago
491
3
What am I missing here?
I thought that the U1 had the ability to reassign individual keys from one device to another. That is, I could change the "...
Nick49
U Series
1 year ago
483
1
Can’t get Alexa to work with X1
I have set up the Alexa skill and the X1 account using the same account information, the email address is the same. And, I ...
Kardiel
X Series
1 year ago
2500
4
1
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107
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109
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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X1 Hub Upgrade Already!
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How to program macros?
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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Safabaton app too slow
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VLAN issue
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Adding IR devices to database by support
4.
Bug in firmware version 5 of the X2 hub
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Need the ability to activate another activity
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Slow command repeat delay on X2
Latest comments
No, just a fellow X1 and now X2 owner trying to help out. Not being able to create paragraphs here makes it hard to read but I would say rather than both Activities sending the Mute signal it’s more likely one Activity sending it twice for some reason. I have lots of Activities and lots of Devises in each Activity so if it sent every Off sequence my lounge would look like Blackpool illuminations with all the Power toggles turning the equipment and bias lighting Off and On over and over again.
I assume that you are David from the Sofabaton support. Can You look directly into my activity settings? This should be found in my saved setting of my account. I have a mute command in two different activities in the startup and in the shutdown activity. I use that when watching TV or NETFLIX using my Harman-Kardon receiver as surround system. A 3rd activity is jusi switching the Harmon-Kardon ON 1. At start everything if OFF and there is no activity running. 2. I switch my TV on using the original remote from LG (so I can see if it gets commands) 3. I start the activity that ist only using the Harmon-Kardon receiver ——— the TV gets two mute commands, one of each activity where a mute commend is in the shutdown sequence !!!! 4. I press the OFF button on the X2 ——— the Harmon-Kardon receiver switches OFF ——— the TV gets two mute commands, one of each activity where a mute commend is in the shutdown sequence !!!! So the hub sends all shutdown sequences off all activities. If I remove the mute commands from the shutdown sequences (I left them in the startup sequences) the TV gets no mute commands!!!! That proves my theory…
Same here it is generally very good. One issue has been with a HDFury Intrgral2, I asked for a few specific codes to be added which they did in a couple of days. I then asked for some more and got the same as you “add using original remote” which as you say it does not have. I’m trying to get the IR extender for the GOBlue I have and do it that way.
OK I’ll word it differently. When in an Activity and switching directly to another Activity mine does NOT do that, it only sends the Off sequence to the Devices no longer needed. I have change HDMI in my TV shutdown sequence and it only ever does this if the TV is not in the next Activity, it would also turn my TV Off and back On again (it’s a toggle) if it did. I would double check your settings as it should not do what you are seeing.
It´s not the switching off off the devices, the problem is that it sends the shutdown sequences of all activities when you switch directly to another activity. And if you have a command lick for instance „mute TV“ in one of your shutdown seqences the TV gets muted even if you need it in both activities.
I don’t know what settings you are both using but I can confirm mine does NOT behave in this way. It does not send Off commands when you start an Activity from Off and when switching between Activities it only turns Off what is no longer needed.