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  • App FAILS to CONNECT to U1

    Hello from the USA. I purchased a U1 from Amazon. My phone is a Galaxy S10, 3 years old. After installing the app, I bypass...
    • RajaB
    • U1
    • 1 year ago
    • 676
    • 1
  • X1: Nvidia shield constantly and seemingly randomly unpairing.

    The x1 shield works for a while and then it odesn't until you unplug and re-plug in the hub. very annoying. I see others ar...
    • sbsnwp
    • X1
    • 1 year ago
    • 478
    • 4
  • X1: One device will not learn commands

    I have configured my PVR Arris: AX013ANM. I need to learn commands to skip forward and back. I have an IR remote that works...
    • sbsnwp
    • X1
    • 1 year ago
    • 366
    • 2
  • X1: One device will not work properly with the remote

    I have configured my PVR Arris: AX013ANM. I can control the device effectively with the mobile app. However it does not wor...
    • sbsnwp
    • X1
    • 1 year ago
    • 521
    • 2
  • VIP5662W missing command

    Can you please add the "Last" command for the Arris VIP5662W device database? Thanks!
    • TorpidLittle
    • X1
    • 1 year ago
    • 530
    • 5
  • Xfinity STB

    Anyone had any luck setting up the X1 with newer Xfinity STBs?  I've tried the Xfinity Icon during the setup (foolishl...
    • DukeFrisbee
    • X1
    • 1 year ago
    • 625
    • 3
  • TiVo Edge

    I would love to here everyone's experience with the X1 and TiVo Edge or other TiVo DVRs. I want to get the X1 but can not f...
    • bczinski
    • X1
    • 1 year ago
    • 422
    • 1
  • Starting/Switching to an Activity without Sending Power Commands

    Is there no way to switch to or start an activity without sending power commands? It does not appear that you can. All crea...
    • TK423
    • X1
    • 1 year ago
    • 918
    • 5
  • Can you cover the green light on the front of the X1 hub?

    Can you cover the light on the front of the X1 hub with a sticker like this? The light is distracting and annoying but is i...
    • TK423
    • X1
    • 1 year ago
    • 520
    • 3
  • Lutron Caseta support

    Has there been any requests for Lutron Caseta support? Specifically their smart lighting hub. Sofabaton would you please wo...
    • Wesley84
    • X1
    • 1 year ago
    • 1586
    • 8
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Most Popular Articles

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Latest comments

  • Dear Customer, Thank you for contacting us. The latest version of X1S is V5. X1 is V17.
  • I would also want to know
  • Dear Customer, thank you for contacting us. Did you add it via Bluetooth? If so, we recommend selecting “Other” during the pairing process. The “Other” code library includes Home, Homepage, and Home1 buttons. You can test each button individually to see if they work.
  • Thnx! All working now!
  • I also have the same issue on all of my U2's. Each U2 has it's on list of devices. U2 needs to "wake up" before buttons work. If it is woken up by "motion" then all is ok. If it is woken up by button press, I need to press the button again.
  • I have managed to get everything to work besides the home button - how do I get that to work?
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