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Replacement USB cable for X1 hub
Can i purchase any usb-a to isb-c csble to use with the hub? i want to use a longer cable.
roody91
X1
1 year ago
520
1
Lost my charger plug/replacement?
I just recently purchased a SofaBaton X1 from Amazon (August 5th), but have somehow misplaced the charger plug in the house...
DragonValor
X1
1 year ago
552
1
Upgrading X1 Hub and Remote in an Unifi managed network
Unifi managed network with threat management enabled will block downloading update files from Sofabaton server at 52.37.225...
oh2th
X1
1 year ago
732
1
Codes for Optoma Technology UHD50X 4K UHD
Looking for codes for Optoma Technology UHD50X 4K UHD
kmoore
U1
1 year ago
427
2
Trinnov Altitude 16
I have a trnniov and before I open the sofabatton X1 box I am wondering if the required long press of seperate buttons on a...
shimoda
X1
1 year ago
423
1
Reset to factory
After attempting to set up the X1 and finding that commands which are successful via the app but not the remote, this despi...
ozbrit
X1
1 year ago
3172
2
Firestick shortcut buttons to U1?
Can I not program the Firestick shortcut buttons to the U1? Such as Hule, Disney,Prime etc etc?
paulwgraber
U1
1 year ago
891
3
X1 remote?
Hi As a buyer of the U1 which wasn't really a replacement for a Harmony 650 owing to lagginess - my wife now uses it as a s...
ozbrit
X1
1 year ago
706
4
Hisense 75A6H
I bought a sofabaton U1. I'm able to program it with the Hisense 75A6G in your IR database, but my TV is 75A6H. Most of the...
subtitles
U1
1 year ago
500
5
Another Suggestion
Another suggestion I have is to upgrade the documentation that customers see when they open the box for the first time. Lik...
Boomer57
X1
1 year ago
863
1
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
how to do i move settings new hub?
2.
Virgin media box dose not work and will not work
3.
Charging Issue
4.
X1S activities long press volume down not working
5.
App fails on multiple devices
6.
Media Player: Long press and scrolling not working
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.