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Can’t customize controls
I was able to activate the U1 for my TV and Comcast remote, but it would not allow me to customize controls. I held t...
DanJ99
U1
1 year ago
647
3
cant get remote to work with windows media center
Hi, Has anyone managed to get this to work with windows media center? for some reason som commands work sometimes and...
phild83
X1
1 year ago
1219
5
App FAILS to CONNECT to U1
Hello from the USA. I purchased a U1 from Amazon. My phone is a Galaxy S10, 3 years old. After installing the app, I bypass...
RajaB
U1
1 year ago
654
1
X1: Nvidia shield constantly and seemingly randomly unpairing.
The x1 shield works for a while and then it odesn't until you unplug and re-plug in the hub. very annoying. I see others ar...
sbsnwp
X1
1 year ago
454
4
X1: One device will not learn commands
I have configured my PVR Arris: AX013ANM. I need to learn commands to skip forward and back. I have an IR remote that works...
sbsnwp
X1
1 year ago
346
2
X1: One device will not work properly with the remote
I have configured my PVR Arris: AX013ANM. I can control the device effectively with the mobile app. However it does not wor...
sbsnwp
X1
1 year ago
501
2
VIP5662W missing command
Can you please add the "Last" command for the Arris VIP5662W device database? Thanks!
TorpidLittle
X1
1 year ago
491
5
Xfinity STB
Anyone had any luck setting up the X1 with newer Xfinity STBs? I've tried the Xfinity Icon during the setup (foolishl...
DukeFrisbee
X1
1 year ago
608
3
TiVo Edge
I would love to here everyone's experience with the X1 and TiVo Edge or other TiVo DVRs. I want to get the X1 but can not f...
bczinski
X1
1 year ago
400
1
Starting/Switching to an Activity without Sending Power Commands
Is there no way to switch to or start an activity without sending power commands? It does not appear that you can. All crea...
TK423
X1
1 year ago
888
5
1
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103
104
105
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Latest Release
1.
Virgin media box dose not work and will not work
2.
Charging Issue
3.
X1S activities long press volume down not working
4.
App fails on multiple devices
5.
Media Player: Long press and scrolling not working
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Hisense TV
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.