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LG CX 77 OLED TV was working fine but stopped working
My frustrating experience with the X1 continues. My LG CX 77 tv ( LG OLED77CXPUA ) worked fine with the X1 until a week to ...
iowahokies
X1
1 year ago
877
3
Please add Samsung 65S95B to database
Hi, I requested a specific model to be added to the database some time ago, but I did not get the correct model information...
floeg
X1
1 year ago
671
2
Finding Hub after connected to Wifi
I have connected my hub to the Wifi successfully, and it can not be found from the app when i go to proceed to the next ste...
JPSixstring
X1
1 year ago
463
2
Finding Hub after connected to Wifi
I have connected my hub to the Wifi successfully, and it can not be found from the app when i go to proceed to the next ste...
JPSixstring
X1
1 year ago
365
1
Vodafone Giga TV cable 2 Box not working with SofaBaton U1
I downloaded the code for the box from the selection menu (Vodafone Giga TV cable Box 2) but only a few keys are working an...
baumi4271
U1
1 year ago
490
1
Please Add Magenta One (Deutsche Telekom) BT
Please Add the Bluetooth Remote for Deutsche Telekom Magenta One Settop Box. Sofabaton will not be of use for most Ge...
Huey_V
X1
1 year ago
691
1
Google Assistant GVA certification going on 5 months over due
So we where told would be coming in June... told to wait till Aug. Aug is now past when will we be able to use google voice...
Doomcky
X1
1 year ago
772
4
Failed to provisioning device.
I can't seem to get this HUB to connect to my router, Netgear RAX80. Sending Wi-Fi credentials gets a check as does applyin...
AKL12
X1
1 year ago
488
5
X1 remote broken after firmware update
Recently I received a new X1 remote to replace my defective X1 remote. Installed the new X1, works fine! Then performed the...
ATY77
X1
1 year ago
752
1
Need to restart hub to make activities start
Hi, since the last update, each time I start an activity (with bluetooth + IR devices), nothing happens (except a progress ...
Albator
X1
1 year ago
397
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
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How to program macros?
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Virgin media box dose not work and will not work
2.
Charging Issue
3.
X1S activities long press volume down not working
4.
App fails on multiple devices
5.
Media Player: Long press and scrolling not working
6.
Hisense TV
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.