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Remote does not rejoin X1 Hub - LOST HUB
1) I turned off X1 HUB for 10 seconds 2) Plugged back in 3) pressed a button on the back of X1 HuB for 3 se...
NeoInsight
X1
1 year ago
1268
8
Can´t add my devices
I can´t add my devices: They are: LG LED TV model 79UG880T Samsung Blu ray disc player Model UBD M8500 DirecTV Decodifier M...
gonz1439
X1
1 year ago
439
4
U1 - Can it restart/reboot Amazon Fire Cube?
To restart/reboot (power off and power on) an Amazon Fire Cube, using the original remote control hold down of the "Select"...
TomK15
U1
1 year ago
442
1
U! is dead after battery change
Purchased a U1 from Amazon 9 months ago. Screen showed low battery. I replaced the AA batteries with fresh batt...
gridder48
U1
1 year ago
650
3
X1 V10 Firmware
Is the V10 X1 firmware actually available yet? My remote still says "Firmware V9".
TK423
X1
1 year ago
714
3
Spectrum Cable Box
Please add code for the Spectrum Humax 210 Cable/DVR Box. RLeo727
RLEO727
U1
1 year ago
971
1
Keys
Is there a way to delete keys for devices? When I scroll to a device, there are keys there that I will never use/or have an...
daverclark55
X1
1 year ago
493
3
Unresponsive scroll-wheel
Recently my scroll-wheel has become unresponsive. I have only 3 activities and it can take up to 30 clicks to select the de...
Ratskin1
X1
1 year ago
943
4
Activity switch does not switch device inputs
I have an X1 with multiple Activities configured. Each Activitiy works correctly from the powered off state. Wh...
kinga8
X1
1 year ago
639
1
LG CX 77 OLED TV was working fine but stopped working
My frustrating experience with the X1 continues. My LG CX 77 tv ( LG OLED77CXPUA ) worked fine with the X1 until a week to ...
iowahokies
X1
1 year ago
877
3
1
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102
103
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Latest comments
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.
Now the same kid. Of macro programming fiction needs to be added to the X1 and X1S models. Those have too advanced and more complex ways of doing this via activities. But would really like simple macro button assignments like the U1 series to be also provided as an option
It will work if you connect via Bluetooth instead of IR, it’s also has quicker response. Set it up as Android box, and for options while watching for example, bind the key on the remote to App trigger in the setup on your phone
Same issue here, i sent a request to sofabaton@ outlook.com, thanks!