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Alexa - turn off command
I have 5 scene setup in sofabaton, they work ok. i also have them in Alexa, again they work OK. But I cant figure out how t...
Reded23
X Series
7 month ago
190
3
Resend activity commands even if already the current activity
Some of my gear (projector/Amp) have a sleep timer to protect the bulb etc. If this goes off and I'm in an activity....I wo...
Reded23
X Series
7 month ago
220
7
Samsung TV and IR Blasters Issues
I have just purchased an X1s as my Harmony remote bit the dust and I'm having weird issues. My TV isn't a listed model it's...
Patrician
X Series
7 month ago
183
2
X1S Extra Android TV Buttons Like Guide & Bookmark?
Is it possible to add to the Android TV profile extra buttons that are included on some Android TV box remotes like Bookmar...
Mr_Boo_Berry
X Series
7 month ago
156
2
McIntosh MX100 Support? Please add X1S support!
Hi there, I am hoping you can add the McIntosh MX100 A/V Processor to the list of supported hardware. It's the only d...
DaveW
X Series
7 month ago
142
1
Nvidia Shield Pro 2017 - U2 - Almost no Buttons Working
Hello, I recently got a U2 and I'm a bit disappointed that hardly any of the buttons work after the site advertises compati...
eloquent4119
U Series
7 month ago
313
5
sofabaton U2
ich finde keinen Bluetooth code für Vodafone Gigatv home sound box
Citywolf
U Series
7 month ago
301
6
X1S - choose channel on Arcadyan 2260 box
I'd like to set a specific channel for my set-top box to start on during an activity, for example channel 661. But in my de...
edtoss62
Remote control
8 month ago
133
2
Xxxfinity
I have purchased the x1s but can't get it to effectively replicate and contro xfinity box... any help or suggestions would ...
Blohowiak817
Remote control
8 month ago
122
1
X1 Upgraded but no devices are saved
Hi. Just decided to give my old (backed on kickstarter) X1 another try as I never ever got it to work previously. Factory r...
PelleBoA
X Series
8 month ago
116
1
1
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Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.