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Major Advancement: X1 Hub firmware version V15 is here!
We are pleased to announce that our X1 universal remote control has been updated to the V15 firmware version! Thi...
SofaBaton
X1
1 year ago
9858
52
X1 Hub Upgrade Already!
Dear Sofabaton Customers, Thanks for your patience and attention in our products. As mentioned last month,our X1 remote V9 ...
SofaBaton
X1
1 year ago
13461
135
What Your 2023 Smart DREAM Home & Entertainment House Set Up?
In a good arrangement in my opinion,just that the problem with it is if you need some Fast Life Experice or a really Automa...
SofaBaton
Remote control
1 year ago
2053
0
What smart remote specifications matter most?
As a very rough rule of thumb,the main purpose of remote control's specifications sheet is to...
SofaBaton
Remote control
1 year ago
2319
10
Which will be decent smart remote to be universal throne?
Ever since Logitech ceased active development of their excellent Harmony range, there has been a marked absence of decent u...
SofaBaton
X1
1 year ago
3305
6
Sofabaton X1 remote vs Logitech harmony remote
Sofabaton X1 remote vs Logitech harmony remote. Which one will be better for you?Tell me your experience...... Learn m...
SofaBaton
X1
1 year ago
5917
30
【Tutorial】 X1 New Upgrade SOON!
Dear Sofabaton Customer, Thanks for choosing Sofabaton X1 smart remote. We are so delighted to tell that we have upgraded d...
SofaBaton
X1
1 year ago
6060
9
2022.9.9, Major Update of Android APP ,HUB
!()NOTE: The firmware of the Android APP and HUB must be updated. Both are indispensable. Dear Customer, Thank you for choo...
SofaBaton
X1
1 year ago
34163
174
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
This post will be updated and added continuously, please pay attention. Thank you very much for purchasing the X1 remote co...
SofaBaton
X1
1 year ago
19989
40
X1S Hub Connection Issues
I am trying to setup a X1S Hub and I am having difficulty connecting to the hub via the App. This is a New hub and I ...
leaf4life
X1
2 day ago
24
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Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
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How to program macros?
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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X1S Hub Connection Issues
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Latest comments
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.
I have same issue, Verizon just upgraded my Motorola STB to this Android TV based Fios tv mini model F3544K49203, same issue channel up and down and guide command do not work over Bluetooth Most of the actions do not work with this new STB. I was able to pair it with the remote but key functions do not work.