Tags: App fails to connect to Hub total 1 .
Android App Connection to X1 Hub
Good Day, For the life of me, I can't get past Step 1. I am using app version 3.2.9 and the X1 hub I h...
6 month ago
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Thank you for contacting us In general, after downloading the Fire TV code library, the app prompts the device to complete pairing, and the hub will enter pairing status. If pairing is not successful within a few minutes, the device will exit pairing status, and the Safabaton hub cannot be searched in Fire TV. You can try the app to return to the previous level, download the code library again, and then operate in the Fire TV settings. (This may result in the addition of duplicate Fire TV, which ultimately requires the removal of another incomplete pairing) If the app has already exited the operation prompt page, the Hub can also be paired through Fire TV Edit Bluetooth re pairing Finally, if all of the above operations are ineffective, it is possible that the Fire TV Bluetooth has found abnormal functionality. Please unplug the Fire TV power and try again.
Please accept our sincere apology for the inconvenience we have brought for you.Can you provide us with a video? So that we can confirm the problem, once confirmed, we will help you solve it as soon as possible. Would you like to send us your Amazon order number and shipping address? So that we can provide after-sales service for you.You can send it to our email, Service@sofabaton.com
Working well now, thanks!
+1 Also waiting for: 1/ a local API to control either the activities or the devices. 2. for the devices or the activities, the possiblity to add keys/macros with url actions for the home automation (http/https url)
PS: Please add a wysiwyg and a edit button to your blog to improve the reading ;-)
Hi, Cause I cannot edit my first post, I will reply to myself with my first impressions :) The pros: - The X1 is really nice to use, very simple and nice to take in hands. - for the screen on top, only the wheel can control it, we get used very quickly as it is very simple (and no more fingerprints on the screen). Good point. - if the remote is on the couch, it will not wake up if we move a lot, and it will not drain the battery (also a good point, but we have to press the button twice to have the action) - again, the app is really simple to configure when we had already a harmony - the database of devices is really complete, I have found my 9 devices!! (except a little thing for the apple tv for which I never could connect the bluetooth device, but it works normally without it) - my bad, in fact, we can modify the activities without activating the devices. we can simply click on the edit button to edit an activity :) For the tests, I will put numbers if the support/developpers really read my post: 1. possibility to add a device to an existing activity (without deleting and re-creating the activity to add/remove the devices) 2. it miss a web interface to modify the configuration without using the phone 3. miss a local API to control either the activities or the devices 4. for the devices or the activities, the possiblity to add keys/macros with url actions for the home automation (http/https url) 5. a menu "set" less visible (for example we could reach this menu by pressing a key a long time 6. for my activities, I would like to be able to re-order the keys/macros (without delete and re-create it to have the right order) 7. add new languages (french), I can help for the traduction if you want Hardware limitations I think: a. should be useful to have a keyboard 0-9 to access the channels (for example to go to the channel 123...) but the screen is not a touch one and the wheel only goes up/down... b. possibility to have a different display for the "home" of the X1 (activities and devices): in grid instead of list. or at least a scrolling name when the name is more than 8 characters I hope someone will read it and share its opinion as I really want to help improve it :) BR.